TERMS OF SERVICE
DUE TO THE DELICATE NATURE OF THE PRODUCT REVERIE WILL NOT ISSUE REFUNDS OR EXCHANGES.
The important stuff:
Double check ALL the information on your order. When you hit order you agree to this whole document.
Flower varieties are seasonal sometimes unavailable.
If our designers are unable to source your chosen item we will substitute blooms of equivalent value, quality, colour, and spirit.
Deliveries are made between 10am-2pm T-F (Rush Orders are delivered 2pm-6pm)
We don’t deliver on weekends, and some (less flower focused) holidays. If you are wondering about a specific holiday feel free to call us. (720 420-0901).
Orders must be placed before 12pm for same day delivery (+$25 Rush Fee).
That’s just the way the cookie crumbles.
We are not responsible if you put in the wrong delivery address.
Or if the hospital tells us that the patient can’t have flowers in their room.
Or if we can’t get into the apartment complex because they have a key fob system.
Or if the recipient of the flowers isn’t ready to hear what the bouquet is trying to say.
If there is a difficulty in delivering your order:
We’ll Call – We reserve the right to ruin the surprise and contact the recipient using the contact details you provide on the Order Form.
Then we’ll bring them back to the shop – Should the recipient not be home or we deem the flowers in-deliverable they will be brought back to the shop and available for pickup at no additional cost. Request for re-delivery may result in additional fees.
Unless you specifically request we leave the flowers there – A request to deliver the flowers without a signature may be submitted in writing prior to delivery and we will leave the flowers in an area we deem safe and appropriate, such as a shaded porch.